Refund Policy
Refunds done the right way
Clear eligibility rules and quick resolutions when something goes wrong.
Subscription refunds
If a plan is cancelled, refunds follow the plan terms and payment status.
Service issues
If delivery fails repeatedly, we review and resolve with priority support.
Transparent process
We confirm eligible refunds within 5 to 7 business days.
When refunds apply
Incorrect billing or duplicate charges.
Order cancelled before dispatch.
Service unavailability after payment confirmation.
When refunds do not apply
Change of mind after delivery is completed.
Damage due to mishandling after delivery.
Violation of rental or return guidelines.
Timeline
Refund approvals are confirmed within 5 to 7 business days.
Bank processing may take an additional 3 to 5 business days.
Refund support